Legal

Shipping Policy

Last updated: October 7, 2026

All services are 100% digital. Nothing is shipped physically.

How delivery works

Finished videos are delivered as downloadable files through Google Drive, Dropbox or WeTransfer. You receive a link by WhatsApp or email.

Long-form documentary edit (10–20 min): usually 5–10 days.
Motion graphics or map animation packs: usually 3–7 days.
Exact timing is confirmed before work starts and depends on footage arriving on time.

Default delivery is an MP4 (H.264) optimized for YouTube. Other formats, resolutions or project files can be agreed beforehand.

If a link expires or a file will not open, message us and we will send a new link at no cost.